Nine practices covering the whole job, from mapping the process to running the system. Most projects use two or three of them together.
Digital public services
Permits, licences, levies and registries moved online, so a citizen can finish in one visit what used to take ten. Built for the desk officer as much as the citizen.
Online applications and payments
Registry and records systems
Staff dashboards and queues
Software and web applications
Custom software, web and mobile apps designed, built, tested and hosted for you, including e-commerce and business systems.
Web and mobile apps
Business and resource-planning systems
Hosting, maintenance and support
Applied AI and language
Models that read forms, sort files and answer routine enquiries, with a person reviewing every decision that matters.
Document reading and data capture
Enquiry and case triage
Human review built into every flow
Trust and identity
Tiered identity checks, fake-review and duplicate-device detection, and trust seals people can check. The engine behind NaijaTrust.ng.
Tiered KYC and business verification
Fraud and fake-review signals
Verification badges and seals
Data and infrastructure
Pipelines, warehouses, dashboards and cloud foundations that give an organisation one version of the truth, and the reports to act on it.
Data pipelines and warehousing
Database management and backups
Reporting dashboards
Process and systems consulting
We map how work actually moves, then redesign it. Systems analysis, process redesign and turnkey delivery from the first workshop to go-live.
Process mapping and redesign
Systems analysis and specification
Turnkey project delivery
Managed services and outsourcing
Technical support, back-office processing and data handling run for you, so your team can focus on the work only they can do.
Technical and help-desk support
Back-office and data processing
Contact-centre operations
Training and advisory
Practical training for the people who will run the systems, and independent advice on technology, AI and data decisions.
Staff training and handover
Workshops and seminars
Technology and AI advisory
Hardware and networks
Computers, networks and the equipment to run them: supplied, installed, managed and maintained.
Hardware supply and installation
Network setup and management
Maintenance and repair
Not sure which fits?
Start with the problem, not the service.
Describe the process that takes too long or the system that keeps failing. We’ll tell you which of these it needs, and which it doesn’t.